What does this privacy policy cover?
This privacy policy describes the privacy practices of Adobe’s
websites, as well as our products, online services, and apps that
include a link to this policy (we refer to our products, online
services, and apps as "applications"). This privacy policy also applies
to Adobe’s marketing and advertising practices. Companies acquired by
Adobe may operate under their own privacy policies (learn more). We also provide additional privacy-related information for certain Adobe websites and applications. Please also see the Adobe Terms of Use and any additional Terms of Use or Product License Agreements that may apply to the website or application you are using.
What information does Adobe collect about me?
Adobe ID, registration and customer support
When you register to use an Adobe website or application, create an Adobe ID, or contact us for support or other offerings, Adobe collects information that identifies you. This may include your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you. Some of this information is required and other information is optional (more information about what specific Adobe websites and applications collect). For student and teacher editions of our applications, information regarding your eligibility is required. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information from you with information from public sources and our trusted partners, in accordance with applicable law. For example, from these sources, we may learn the company size and industry of our business customers.
Adobe websites and applications
We collect information about how you use our websites and applications, including when you use a desktop product feature that takes you online (such as a photo syncing feature). We may collect information that your browser or device typically sends to our servers whenever you visit an Adobe website, or when an Adobe desktop product feature takes you online. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit an Adobe website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. Adobe may collect information about how you use our websites and applications by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website or application. Depending on the website or application, this information may be anonymous (for example, see the Adobe Product Improvement Program) or it may be associated with you (for example, see the Desktop Usage Tracking FAQ). Learn more about the information that specific Adobe websites or applications may collect. Learn about your privacy choices regarding how we use this information.
Adobe product activation and automatic updates
When you activate your Adobe product, we collect certain information about your device, the Adobe product, and your product serial number (learn more). Some of our products include features that connect to our servers and offer you the ability to install updates to the product. We may keep track of information such as whether the update was successful or not.
Adobe emails
Emails we send you may include a web beacon that tells Adobe whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from Adobe marketing emails, you can opt out of receiving Adobe marketing emails.
Adobe online advertising
Adobe advertises online in a variety of ways, including displaying Adobe ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed. Learn more about Adobe’s advertising practices.
Buttons, tools, and content from other companies
Adobe websites and applications may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view an Adobe web page containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.
Adobe social networking pages and social sign-on services
Adobe has its own pages on many social networking sites (for example, the Adobe® Photoshop® team’s Facebook page). You may also be able to sign in to an Adobe website or application using a social networking account, such as a Facebook account. We may collect information when you interact with our social networking pages or use these sign-on features. Learn more about Adobe’s social networking practices.
When you register to use an Adobe website or application, create an Adobe ID, or contact us for support or other offerings, Adobe collects information that identifies you. This may include your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you. Some of this information is required and other information is optional (more information about what specific Adobe websites and applications collect). For student and teacher editions of our applications, information regarding your eligibility is required. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information from you with information from public sources and our trusted partners, in accordance with applicable law. For example, from these sources, we may learn the company size and industry of our business customers.
Adobe websites and applications
We collect information about how you use our websites and applications, including when you use a desktop product feature that takes you online (such as a photo syncing feature). We may collect information that your browser or device typically sends to our servers whenever you visit an Adobe website, or when an Adobe desktop product feature takes you online. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit an Adobe website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. Adobe may collect information about how you use our websites and applications by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website or application. Depending on the website or application, this information may be anonymous (for example, see the Adobe Product Improvement Program) or it may be associated with you (for example, see the Desktop Usage Tracking FAQ). Learn more about the information that specific Adobe websites or applications may collect. Learn about your privacy choices regarding how we use this information.
Adobe product activation and automatic updates
When you activate your Adobe product, we collect certain information about your device, the Adobe product, and your product serial number (learn more). Some of our products include features that connect to our servers and offer you the ability to install updates to the product. We may keep track of information such as whether the update was successful or not.
Adobe emails
Emails we send you may include a web beacon that tells Adobe whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from Adobe marketing emails, you can opt out of receiving Adobe marketing emails.
Adobe online advertising
Adobe advertises online in a variety of ways, including displaying Adobe ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed. Learn more about Adobe’s advertising practices.
Buttons, tools, and content from other companies
Adobe websites and applications may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view an Adobe web page containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.
Adobe social networking pages and social sign-on services
Adobe has its own pages on many social networking sites (for example, the Adobe® Photoshop® team’s Facebook page). You may also be able to sign in to an Adobe website or application using a social networking account, such as a Facebook account. We may collect information when you interact with our social networking pages or use these sign-on features. Learn more about Adobe’s social networking practices.
How does Adobe use the information it collects about me?
Adobe uses the information we collect about you in a number of ways, such as:
- Providing you with the Adobe websites and applications for which you have registered, as well as any services, support, or information you have requested
- Better understanding how our websites and applications are being used so we can improve them and engage and retain users
- Diagnosing problems in our websites and applications
- Tailoring a website, application, or Adobe marketing to your likely interests
- Sending you business messages such as those related to payments or expiration of your subscription
- Sending you information about Adobe, new application releases, special offers, and similar information (learn more)
- Conducting market research about our customers, their interests, and the effectiveness of our marketing campaigns
- Reducing fraud, software piracy, and protecting our customers as well as Adobe
- As further described for a specific Adobe website or application
What information is collected when companies use online services hosted by Adobe?
Adobe offers “hosted services” to many companies. This means
that data is gathered and stored on our computers for use by other
companies. In these situations, your relationship is typically only with
that company (learn more about privacy topics for these hosted services).
What are cookies and how does Adobe use them?
Like most websites and applications, we use cookies and similar
technologies to make our websites and applications work, as well as to
learn more about our users and their likely interests (learn more).
Adobe websites may also use cookies and similar technologies from other companies that allow us to improve the effectiveness of our hosted services. Learn more about these Adobe hosted services, which help our customers provide their audiences with relevant content and advertising.
Adobe websites may also use cookies and similar technologies from other companies that allow us to improve the effectiveness of our hosted services. Learn more about these Adobe hosted services, which help our customers provide their audiences with relevant content and advertising.
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